Returns Policy
At Ecoflo, your satisfaction and comfort are our top priorities. Due to the intimate nature of our products, we are unable to accept returns or exchanges in most cases to ensure the highest level of hygiene and safety for all our customers.
However, we understand that there may be exceptional circumstances. If you believe your situation warrants a return or exchange, we encourage you to reach out to us via email at info@goecoflo.com. Our team will review your request on a case-by-case basis and do our best to assist you.
We appreciate your understanding and are always here to help with any questions or concerns. Thank you for choosing Ecoflo!